Privacy Policy

How We Handle Your Information

Last Updated: January 1, 2026

Introduction

Austin Hamlin Homes, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Fill out contact or inquiry forms on our website
  • Request a quote or consultation
  • Communicate with us via phone, email, or in person
  • Enter into a service agreement with us

This information may include:

  • Name and contact information (email, phone number, address)
  • Property information relevant to your project
  • Project specifications and requirements
  • Payment and billing information
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website addresses
  • Device information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process and fulfill your service requests
  • Send you project updates and communications
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized transactions

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with contractors, suppliers, and other partners who help us deliver our services.
  • Legal Requirements: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Austin Hamlin Homes, Inc.
3605 Mayland Ct, Henrico, VA 23233
Phone: +1 (484) 557-3126
Email: contact@hamlinhomesinc.net